Recently I bought a deal from mydala.com where based on a lucky draw they were giving away McD coupons worth Rs. 500 for Rs.10. I found the idea most amusing as a website publicized to be a deal website was doing lucky draws and speculative gambling on deals. The catch was that in case you don’t win you would be refunded through mydala point which can be used later.
Just to try the concept, I spent Rs. 10 to get the deal. Here is the snapshot of the voucher which I got
So why I think mydala is totally trying to screw up with customers
1. The model of deals on base of lucky draw is like gambling where chances of loosing are more than of winning. So effectively mydala is making you deposit money in form of points which either end up lying there just like that (since you don’t bother about a small sum of Rs. 10 spent on a deal) or ultimately you will make a deal just to get out these points and in the process giving revenue to the website.
2. The voucher itself is highly confusing and prepared to fool the customer. The expiry date mentioned is 1 day before the date of purchase. Further when I called up customer care to clarify this, she said only if the mail says “Congratulations” should I think that I have won the voucher. I dutifully told her that the mail says “Congratulations” to which she said did some verification and came to conclusion that the Congratulations is for getting the mydala voucher safe and sound in my inbox but not the McD voucher. I really don’t feel the need to be getting congratulated for a voucher which is of value zero.
I am sure there are couple of other such websites which try to fool around people with such tactics. Luckily the customer care of mydala was polite which calmed me and allowed me a chuckle as I let Rs. 10 go into the kitty of the website and registered as my points (which I don’t know when I would use).
I am most certainly curious if any of the reader’s have won any deal through such draws on any website. let me know your views too.
The views expressed in this post are personal to that of the author.